Sunday, September 14, 2003

TV installation woes - part 3 

The Dish Network guy is supposed to come today to hook up our TV. Considering how previous appointments have gone, I'm not surprised that today's isn't faring much better.

We were scheduled for installation between 8 a.m. and noon. The guy even called last night and left a message that he'd be at the house between 8 and 10 a.m. It's around 2:30 now, and he hasn't shown up yet. Misty has called a few times getting progress reports, and they have "guaranteed" us that someone will be there between 4 and 5 this afternoon.

What I don't understand is why cable/satellite companies don't bend over backwards to get you connected to their services in a hurry. Shouldn't they want  us to start paying them?